Delivery, Cancellation and Refund Policy
DELIVERY/ SHIPPING POLICY
- Shipping will be done by courier
- Books will be delivered to any where in United Arab Emirates
- The shipment will reach the customer within 4-6 days
- Delivery Charges: Above AED 50 Delivery Free of charge; Orders upto AED50 Delivery charge will be AED10
Refund Policy
- We will arrange replacement for wrong or defective products.
- The products damaged in shipping may be replaced.
- Any Refunds will be done only through the Original Mode of Payment
- We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging using a registered courier service. In such instances, we will endeavor to send you another product in replacement. No refund will be done whatsoever. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with.
Cancellation Policy
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.